Customers can purchase a Support Agreement that cover product support with access to both design engineers and software developers. Support agreements cover support on all Gaisler products and are time limited and bounded in number of hours.
Channels: A support agreement enables access to experts via email with the possibility to set up calls to efficiently cover topics.
Scope: The agreement covers guidance on use of Gaisler products, troubleshooting, and support for integration. Support agreements do not cover design services or design reviews. Design-specific tasks and reviews can be addressed separately if needed.
The support team is available to users of Gaisler commercial products. Users of our free open source products are kindly invited to use our open forum:
Our design team has the skills and experience on projects ranging from feasibility studies to complex multi-processor ASIC developments. Support are offered to meet the customer requirements when deploying our technology, including:
Support and advice on NOEL and LEON systems
IP integration in SoC developments
Evaluation boards and FPGA development
SoC system, sub-system and IP block architectural investigation, design, specification and validation
LEON and NOEL software development
We also maintain a Discourse forum for those interested in the open source company's processor products
GRLIB Community ForumStay informed about Product News and Updates
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